General Manager (5* Hotel)

Reference specialisation:

Sales & Marketing

Opis stanowiska:
Wyser jest należącą do GI Group międzynarodową firmą, która zajmuje się wyszukiwaniem i selekcją Kandydatów na stanowiska specjalistyczne oraz kadry kierowniczej średniego i wyższego szczebla. Jesteśmy obecni w Brazylii, Bułgarii, Chorwacji, Czechach, Chinach, Hiszpanii, Indiach, na Litwie, Polsce, Rumunii, Rosji, Serbii i Czarnogórze oraz we Włoszech.
For our Client leader in Hospitality we are looking for :
                                             Operational Director ( 5* Hotel)
Major Areas of Responsibility: 
  • Co-own specific sales and marketing plans for the hotel with the organization’s Sales, Revenue and Marketing teams.
  • Anticipate risks, gaps and opportunities related to revenue forecast and M&E pipeline, proactively working with respective departments to ensure optimal results.
  • Challenge Revenue and Sales teams in relation to pricing strategy.
  • Identify cost structure opportunities in the hotel with a strong focus on efficiency and being able to drive change towards productivity.
  • Capacity to identify best practices across departments: staffing and scheduling, internal hotel organization (tasks, duties and responsibilities), F&D profitability.
  • Proactively ensure the hotel maintains the highest brand standard compliance and service delivery.
  • Own and develop a specific action plan to constantly increase quality.
  • Take responsibility for the protection of the Radisson Hotel Group brand image as per company guidelines.
  • Master the hotel’s investment plans, ensuring that key areas of maintenance and brand gaps are covered according to the budget.
  • Propose and challenge a repositioning investment plan for the hotel.
  • Master the key commercial and legal terms of the hotel agreement.
  • Assume responsibility for maximizing returns based on the available contractual framework and propose changes when detecting business opportunities.
  • Maintain a close understanding of the city’s competitive landscape, being able to identify opportunities and engage the Business Development team.
  • Live and communicate the overall vision, beliefs and strategies of the Radisson Hotel Group to hotel employees.
  • Ensure that all employees in the hotel receive the necessary training, both in professional competence and in-service attitude
  • Identify talent in the hotel and promote their development.
  • Ensure maximum employee satisfaction and contribute to building a trustful work environment.
Required Knowledge, Skills, and Abilities: 
  • Degree in Business Administration, Hotel/Hospitality Management or relevant field
  • 5 years of experience as a General Manager or similar role
  • Proven leadership experience in a hotel setting
  • Fluency in English and/or German
  • Proven and strong people management experience
  • Hands-on and focus in delivering results with a great attention to detail
  • Excellent customer service skills as well as a business mindset
  • Demonstrable aptitude for decision-making and problem-solving
  • Reliable with the ability to multi-task and work well under pressure
  • Strong focus on continuous improvement and natural ability to encourage sharing & reapplying
  • Strong commercial and revenue management skills
Miejsce pracy - miasto:

Świnoujście - Zachodniopomorskie


Real Estate

Numer referencyjny:
Data publikacji oferty pracy:     30/05/2019
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