Global Quality Manager

Opublikowano 20/05/2024

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Jakość i bezpieczeństwo

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Kraków, 12, Małopolskie

Opis Stanowiska

For our Client we are looking for Global Quality Manager. 

The Global Quality Manager is responsible for working with all manufacturing facilities on a global basis reporting to the VP of Operations.

This position leads the establishment and implementation of the Company’s comprehensive quality management strategic initiatives.

This role will coordinate with the cross functional team members in developing, implementing, and maintaining the Quality Initiatives, lead customer problem solving processes across multiple manufacturing sites, and drive reduction in Cost of Quality. 

This role will be located in Małopolskie Voivodeship with approximately 50% of time spent traveling wordwide.

Job description:

  • Implement company Quality Strategy Initiatives: Develop, lead, and implement Quality Strategic Initiatives. Lead/Support project team leaders in cost competitive and manufacturing optimization projects to achieve business unit objectives and financial targets.
  • Lead/Support Plants Problem Solving Process: Lead multiple facilities effort to eliminate product and process defect causes by utilizing Team-Oriented Problem-Solving methodology and recommending changes or solutions to problems. Support and lead the customer complaints management process at specific manufacturing sites.
  • Quality Systemic Analysis Matrix: Lead the development of systemic issues determined during the problem-solving process. Ensure “read across” actions are developed and implemented throughout all the manufacturing sites.
  • Execute Key Quality Processes & Quality Systems: Ensure that the manufacturing sites are developing, deploying, and maintaining compliance to ISO standards, Customer Specific Requirements, and other industry standards.
  • Customer Performance Management: Lead all manufacturing sites efforts to ensure customer quality performance expectations and requirements are effectively managed. Partner with Plant Managers and Quality leads to support compliance with customer specific requirements that include customer visits, and customer performance metrics/scorecard management.
  • Reduce Cost of Poor Quality: Lead, mentor and monitor Continuous Improvement projects that reduce Cost of Poor Quality at the manufacturing sites. Develop a project roadmap to drive step down improvement of Cost of Poor Quality. Leverage support from cross-functional team to drive these Quality improvement initiatives.


  • Strong leadership skills and ability to work in a matrixed organization, Quality Leadership experience
  • Highly effective communication and presentation skills
  • Excellent analytical and interpersonal skills.
  • 10 to 15 years of work experience is preferred
  • Prefer candidates with 8D Certification 
  • Knowledge of quality management systems and support practices including the ability to efficiently and effectively assess performance, set strategy aligned with the business and use metrics to drive continuous improvements
  • Competency of knowledge, practice and application of the Product / Process and Quality System standards of the International Certification Bodies, Industry specific Regulatory Authorities and Customers contractually specified Quality Requirements
  • Ability to strategically define the Critical to Quality elements of a product/process, and the knowledge to effectively analyze, assess and mitigate the risks associated with any potential failures

We offer:

  • Opportunity to develop in a stable company with an established position in the market
  • International working environment 
  • Attractive package of benefits
  • Friendly working atmosphere with positive energy
  • Employment contract 




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